InformationWeek published a great special report on SaaS and how to take it beyond CRM. We will talk more about this report in later posts. I do wanted to highlight a sidebar the report included on doing trials on SaaS products. It listed the following great tips:
- Limit the field
- Take the test drive personally
- Request a 30-day trial
- Sign up multiple team members
- Spend time setting up the trial account
- Get real
- Match up your workflow
- Ask for help
- Turn it all over to an end user
These are great tips that all customers should consider.