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If You Think You Understand Repairs, Then Read This

How to Pick a Good Computer Repair Service A lot of people have their own list of self-described computer professionals who are more than able of doing computer repairs, and doing them right. However, what distinguish experts from the ones you really want to be working on your computer are three crucial elements — experience, support, and documentation. If you know the right questions you have to ask, you can readily identify the fly-by-night computer cowboys from the ones who actually mean business. Professional Credentials There are several types of computer certifications today. Some are significant to computer repair, and others not very much. At the end of the day, you have to ask if them what certifications and other credentials they have. If they don’t, or if they answer that they have some kind of “certification,” simply write down the details and verify legitimacy issues later.
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Then how much experience they have and if they can give you some client references. Technicians usually have references ready– customers they get along with pretty well and who are more than happy to recommend them. The point here is just to know how long they’ve been into computers repair, and get a few customer names. Specialization As we mentioned, Apple offers their own certifications, Microsoft as well and so on. Beyond OS, there are also technicians who are just more skilled and knowledgeable in dealing with computer brands, even if they mostly work with Windows machines. Various PC manufacturers have had quality issues over the years, and technicians with considerable experience simply learn about such issues from having to repair so many usual problems. Just ask if they specialize in particular computer brands. Rates and Cost Limits Any type of PC problem shows hints of a potential cause – perhaps the hard drive, the display, the motherboard, etc. It normally takes an hour maximum to know that, and since a one-hour minimum charge is usually required, simply ask the tech if they can use that entire hour troubleshooting before coming back to you to say if they’ll need more time and more money to resolve the issue. A refusal means you should find another tech. Backup Backing up data before repair is ever more important these days. So a great way to check if this technician should even be allowed to tinker with your computer is to ask what preliminary backup procedure they intend to do. If all you get is a blank stare, find another technician. Service Guarantees Ask the tech if they offer a guarantee for repairs for what number of days or weeks. The moment you get a satisfactory answer, have all your verbal agreements written down before the start of repairs. This document will work for the protection of both sides.