Daily ITIL News Feed – Jun 29, 2012
Daily aggregation of ITIL news from @cloud_aware, cloudaware.net.
- 12 Pieces Of Advice For IT Service Desks — From A Customer
- ConnectWise IT Nation welcomes business guru and bestselling author Jim …
- ServiceNow IPO Looks Well Positioned For Long-Term Growth
- SMART Service Desk Automates IT Infrastructure Library ITIL 2011 …
ZDNet (blog) They have all-singing, all-dancing IT service management tool from one of the Big 4 vendors or a somewhat more basic platform from a vendor new to the market? There are five service desk staff or 100? The chances are that IT’s customers really don’t … (more)
MarketWatch (press release) Today more than 62000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management … (more)
Seeking Alpha IT Service Management company ServiceNow (NOW) is set to debut during Friday’s trading session. The company priced a total of 11.65 million shares at $18 each. The predicted range was $15-$17, so it seems there was demand for shares. Proceeds from … (more)
SMART Service Desk Software, is a vendor for ITIL Best Practice & ISO 20000 Standards Service management (ITSM) Solutions, Service Desk, CRM, EAM… (more)