Daily ITIL News Feed – Aug 14, 2012
Daily aggregation of ITIL news from @cloud_aware, cloudaware.net.
- Macmillan runs roadshows to address resistance to service management
- Reduce IT Risk with COBIT 5
- NetCom Learning announced it has increased its Information – PRLog
ComputerWeekly.com Cancer charity Macmillan had to overcome user resistance when it upgraded its IT service management (ITSM) technology, after the organisation outgrew its existing technology and processes. The organisation eventually overcame user resistance with a … (more)
GovInfoSecurity.com … and governance evangelist at CA Technologies. Stroud spent more than 15 years in the finance industry, successfully managing multiple initiatives in both the IT and retail banking sectors related to IT service management and process governance. (more)
IT Infrastructure Library (ITIL) has become the international standard for best practices in IT Service Management. NetCom Learning can help by empowering … (more)