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July 12, 2012

Daily Mobile Computing Feed – Jul 12, 2012

Daily aggregation of mobile computing news from @cloud_aware, mobileaware.net.

Daily Big Data Feed – Jul 12, 2012

Daily aggregation of big data news from @cloud_aware, dataaware.net.

Daily Cloud Feed – Jul 12, 2012

Daily aggregation of cloud news from @cloud_aware, cloudaware.net.

Daily Log News Feed – Jul 12, 2012

Daily aggregation of log management and SIEM news from @cloud_aware, cloudaware.net.

Daily ITIL News Feed – Jul 12, 2012

Daily aggregation of ITIL news from @cloud_aware, cloudaware.net.

  • HP Helps Russian Railways Improve IT Operations
  • HP today announced that Russian Railways, one of the world’s largest railway companies, has significantly improved its IT operations with HP IT Service Management (ITSM). (more)

  • Developments in IT Service Desk Management
  • Over the past few years, service desks were only assigned to respond and record to user issues that took place in the environment. (more)

  • 3CLogic and VA Associates Partner to Offer Cloud Based Integration of IT …
  • San Francisco Chronicle (press release) 3CLogic and VA Associates today announced their partnership to offer a new class of innovative services that combine IT Service Management and call center telephony under one umbrella. Help Desk and Customer Service Agents will now be able to make … (more)

  • Behind-the-scenes look at R&D IT
  • Australian Techworld From the development of new product features to software rollout, Oded Moshe, VP of Products & IT at SysAid, a global IT Service Management (ITSM) company, provides a snapshot of the complexities behind the R&D processes. (more)