451 Group: Partly Cloudy - Blue-Sky Thinking About Cloud Computing

June 30th, 2008 | by Jian Zhen | No Comments | Tags: , |
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The 451 Group released a new report earlier this month on cloud computing: Partly Cloudy - Blue-Sky Thinking About Cloud Computing

So what is cloud computing? The latest buzzword for grid or utility computing? A superset of clustering or virtualization? The public network? Software as a service? A new sourcing model? The Internet for business?

‘Cloud computing’ describes a service model that combines a general organizing principle for IT delivery, infrastructure components, an architectural approach and an economic model – basically, a confluence of grid computing, virtualization, utility computing, hosting and software as a service (SaaS).

Or, put more simply, the cloud is IT, presented as a service to the user, delivered by virtualized resources that are independent of location.

This report examines cloud computing, beginning with this clear-cut definition of the technology. It then looks at the cloud computing trend – by analyzing the technology, as well as the economic models and delivery mechanisms involved – with the goal of separating the reality from the hype.

Adventnet CEO Sridhar on Cloud Computing

June 29th, 2008 | by Jian Zhen | No Comments | Tags: , |
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[via random thoughts, by Fox Business]

Some key points:

  • Sridhar talks about the ZOHO applications as cloud applications.
  • Cost of delivering is much lower.
  • Consumer offering is a loss leader, makes $$ from businesses.
  • Turned down Salesforce.com acquisition offer.
  • Recruit from non-brand name schools and put them through internal training system.

CIO.com: The Truth About Software as a Service (SaaS)

June 29th, 2008 | by Jian Zhen | No Comments | Tags: , , , , |
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CIO.com has an interesting article on The Truth About Software as a Service (SaaS). It highlighted the fact that most CIOs are still quite cautious when it comes to adopting SaaS.

Here’s when SaaS doesn’t make sense:

  • If the application is a competitive differentiator, because everyone will get the same application;
  • If heavy customization is required;
  • If high availability is required; (this mainly reflects the fact that SaaS providers don’t current guarantee any SLAs, not the fact that SaaS providers not knowing how to keep the systems up. Suprisingly, as the article states, 85% of the SaaS apps have no SLAs.)
  • If many points of complex integrations are required.

Other areas of concerns include Service level agreement and Security.

However, there are definitely advantages to SaaS, including:

  • Faster deployment time
  • Lack of up-front licensing and infrastructure cost
  • Ability to address vanilla business processes
  • Easier access to current technology
  • Fewer bugs
  • Potentially lower costs for the enterprise

The article also showed a chart on SaaS adoption by application and vertical market.

Read related articles on why management costs need to be part of SaaS ROI calculations and three approaches for on-demand computing.

Is SaaS Cloud Computing?

June 27th, 2008 | by Jian Zhen | 3 Comments | Tags: , , , |
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Is SaaS Cloud Computing?

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Throughout the CloudCamp sessions, most people discussed cloud computing as infrastructure in the cloud. People talk about the advantage of not having to procure and configure physical servers. People talk about the elasticity and utility factors of the cloud. People talk about scalability of the cloud. But not once, at least in my conversations, did people talk about the applications in the cloud. The one time that I raised the question that related SaaS to cloud computing, I was immediately told that SaaS is not cloud computing. Some even questioned wether Google App Engine is considered to be a cloud.

During Reuven Cohen’s “What is Cloud Computing?” session at CloudCamp, the first question I asked the group after Reuven did the introduction was, “What is Computing?

Wikipedia defines it as the activity of developing and using computer technology, including computer hardware and software.

Computing Curricula 2005[1] defined computing: (via Wikipedia)

In a general way, we can define computing to mean any goal-oriented activity requiring, benefiting from, or creating computers. Thus, computing includes designing and building hardware and software systems for a wide range of purposes; processing, structuring, and managing various kinds of information; doing scientific studies using computers; making computer systems behave intelligently; creating and using communications and entertainment media; finding and gathering information relevant to any particular purpose, and so on. The list is virtually endless, and the possibilities are vast.

Based on these definitions, it would seem like running and using any type of application, including SaaS applications, would be considered “computing.”

So then what is cloud computing?

Gartner defines cloud computing as, “a style of computing in which massively scalable IT-enabled
capabilities are delivered ‘as a service’ to multiple customers using Internet technologies.”

I am generally fine with this definition. It is sufficiently vague that it can cover many different things. It’s also not that different from how Reuven Cohen defined it, “Internet centric software.” So let’s for the time being accept this as the definition.

However, I will try to go a bit further here. In the computer industry, there’s always been the notions of platforms and applications. Wikipedia says that

In computing, a platform describes some sort of hardware architecture or software framework (including application frameworks), that allows software to run. Typical platforms include a computer’s architecture, operating system, programming languages and related runtime libraries or graphical user interface.

and

Application software is a subclass of computer software that employs the capabilities of a computer directly and thoroughly to a task that the user wishes to perform. … Typical examples of software applications are word processors, spreadsheets, and media players.

This is no different in the cloud computing world. In the cloud computing world, there are “Cloud Platforms” and “Cloud Applications.” Cloud platforms include offerings such as Amazon’s EC2 and S3, or Joyent’s Accelerator. Cloud applications include offerings such as Salesforce.com, NetSuite, SuccessFactor and many others.

So, is SaaS cloud computing?

Absolutely!

Since using applications is considered to be computing, and that SaaS is basically providing application software in the cloud, then using SaaS should be considered cloud computing.

Jason Stamper also says “yes” and sees no difference whatsoever.

Interesting enough, Gartner says “no” and calls it a myth that people consider SaaS to be cloud computing. Why they say no is a mystery to me. If you look at Gartner’s definition on cloud computing, there’s absolutely nothing there that would exclude SaaS.

What do you think? Is SaaS Cloud Computing?

Software as a Service Survey

June 26th, 2008 | by Jian Zhen | No Comments | Tags: , |
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In an April SaaS survey conducted by Burton Group and Ziff Davis Enterprise Research, 67 percent of the 252 CIOs whose companies use some form of SaaS have been doing so for two or more years.

1. Software as a Service Survey
2. Length of Time Using
3. Information Used to Evaluate
4. Viewpoints and Approaches
5. Time
6. Risks and Negatives
7. Enterprise Applications
8. Most Likely Application
9. Fees
10. Staff Reductions

GigaOm’s Live Coverage of Structure 08 Conference

June 26th, 2008 | by Jian Zhen | No Comments | Tags: , |
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As most of you know, Structure 08 is going on in SF and here’s GigaOm’s live coverage of it. Lots of great content, enjoy!

Here’s some photos from Structure 08.

Here’s a video stream from the conference.

CloudCamp: Cloud Definition, SLAs, Security and Others

June 25th, 2008 | by Jian Zhen | No Comments | Tags: , , , |
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Reuven Cohen, Dave Nielsen, Sam Charrington and a group of awesome volunteers organized a very successful CloudCamp event last night. This was organized in 3.5 weeks, which is an amazing feat. The event probably attracted 200-300 people. You can see some of the pictures of the event on flickr. The format was an unconference. There were 20+ sessions proposed and they were all very interesting. The topics range from cloud computing definition to transactions processing.

Here are some of the topics that I gathered based on the sessions I attended and people I’ve talked to.

The definition is very cloudy!

There’s no agreement on the definition of Cloud Computing. Reuven Cohen held a very popular session on “What is Cloud Computing?” There were at least 40 people in the room that was supposed to hold only 20. There were a wide variant of definitions, going from Reuven’s very open definition (internet centric software) to another person’s very restrictive definition (cloud computing must use web services, XML, SOAP, etc).

There were also discussions (and disagreements) on whether Google App engine is considered a cloud or not. Interesting enough, some of the people there didn’t consider GAE as a cloud. In one of the sessions, someone put an even more restrictive constraint on cloud computing. He said that a cloud MUST run any existing application without modification. So in that case, GAE would not be a cloud by his definition. I am definitely in the camp of that GAE is a cloud.

Some interesting questions were asked as well, such as the question from a Microsoft guy, “Does the operating system still matter, if the the application is running in the cloud. My answer to that was it depends on the type of application. If it’s a web centric application that has a web front end, uses a database for storage, and doesn’t use any of the low level file IO, then really there’s no need to know what the OS is. In that case, the OS doesn’t matter.

The term that’s used most to describe cloud computing is elasticity: the ability to quickly provision and de-provision computing resources on demand. Almost everyone I’ve talked to or listened to agrees to that. Some of the enterprise attendees also noted this as one of the biggest benefits of the cloud. When business units come to IT with new application requirements, IT now has a way to quickly spin up resources without having to wait weeks or months to procure equipment. The other thing that everyone agrees on is the utility model: the ability to pay for what you use.

Service level agreements

This topic was heavily discussed in the “No Cure for Cancer: Manage the Expectations of Cloud Computing” session. To summarize, there’s almost no SLAs provided by the cloud providers today. Even Jeff Barr from Amazon said that AWS only provides SLA for their S3 service. I haven’t researched the SLA issue so not sure how true that is. But if it’s true, I think this will be one of the biggest factor, if not the biggest factor, in enterprise adoption. Can you imagine enterprises signing up cloud computing contracts without SLAs clearly defined? It’s like going to host their business critical infrastructure in a data center that doesn’t have clearly defined SLA.

We all know that SLAs really doesn’t buy you much. In most cases, enterprises get refunded for the amount of time that the network was down. No SLA will cover business loss. However, as one of the CSOs I met said, it’s about risk transfer. As long as there’s a defined SLA on paper, when the network/site goes down, they can go after somebody. If there’s no SLA, it will be the CIO/CSO’s head that’s on the chopping block.

Security

Another topic that was discussed in Sam Charrington’s “How Cloud Impacts Enterprise Computing” session is security in the cloud. When Sam asked the group what are the factors that prevent enterprise from adopting the cloud, Ben Charian from ServiceCloud empathically said “security.” He talked about that the clouds must be certified or audited against standards or frameworks such as PCI. I’ve written about cloud security requirements here and here so I won’t elaborate on this topic. Needless to say, I am in total agreement with Ben. What I didn’t agree with Ben on is the need to rewrite these frameworks or standards specifically for the cloud. I believe many of the controls such as identity management and segregation of duties are the same in the cloud or out of the cloud.

Other observations and interesting tidbits

  • As the enterprise use more cloud resources, there will be a point where it may make sense to bring things back in house rather than continuing to use the cloud.
  • The cloud computing discussions are focused mainly on the infrastructure/platform-in-the-cloud. Applications-in-the-cloud or SaaS was hardly discussed. I get the feeling that most of the attendees don’t consider SaaS to be cloud computing, rather, it’s applications running on top of (or in) the clouds.
  • Cloud computing spending is opex instead of capex, allowing business units to make their own decisions.
  • Make sure you partner with someone who you trust and work with you on deploying to the cloud.

Google I/O Session Videos and Slides

June 23rd, 2008 | by Jian Zhen | No Comments | Tags: |
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Google has all their two day developer gathering, Google I/O, in San Francisco on May 28-29 2008. Google described it as “Two days of in-depth, technical sessions on how to build the next generation of web applications with Google and open technologies.”

All of the session slides and videos have been posted to Google sites. The sessions are separated in 6 categories:

  • AJAX & JavaScript
  • APIs & Tools
  • Maps & Geo
  • Mobile
  • Social
  • Tech Talks

Cloud-computing thread: Issues of data in the cloud

June 19th, 2008 | by Jian Zhen | No Comments | Tags: , , |
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Another very interesting and popular discussion thread in the cloud-computing Google group on the Issues of data in the cloud.

There are really two main topics in the discussion:

  • Security and privacy issues around data in the cloud, which I have some detailed write up on here and here
  • Moving the data into the cloud or moving the programs to the data

JBoss in the Cloud

June 18th, 2008 | by Jian Zhen | No Comments | Tags: , , , |
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RedHat announced this morning that they are partnering with Amazon to provide JBoss on EC2. Pricing is

JBoss Enterprise Application Platform: includes Red Hat Enterprise Linux and allows you to leverage the leading open source platform for Java applications in the could. Available starting price of $119/month per customer plus $1.21 per hour for every deployed server, plus additional bandwidth and storage fees.